Administration

Quest offers a range of courses to meet the needs of employers, young people and adults.

Qualifications in Business and Administration

The Level 2 NVQ Certificate in Business and Administration is a nationally recognised qualification designed to accredit skills which can be demonstrated within a real working environment. The Certificate covers a wide range of subjects including using e-mail, making and receiving telephone calls, taking minutes, word processing, keyboarding, filing, use of databases and spreadsheets, presentation of letters and documents and reception work, etc.   For full list of level 2 units click on this link.

The Level 3 NVQ Diploma in Business and Administration builds on the skills achieved on the completion of the Level 2 Certificate and also includes planning and organising work, managing budgets and providing leadership and direction. For full list of Level 3 units click on this link.

Intermediate Apprenticeships in Administration

Intermediate apprenticeships in administration are aimed at school and college leavers, or people new to administration work, and include the achievement of a Level 2 NVQ Certificate in Administration, key skills in Communication, Application of Number and Information Technology and an EDI Level 2 Certificate in Principles of Business & Administration.  Apprentices also gain an understanding of employee rights and responsibilities and develop their personal learning and thinking skills.

Advanced Apprenticeships in Administration

Advanced apprenticeships in administration are designed for people who have the potential to become managers or supervisors and lead to an Level 3 NVQ Diploma in Business and Administration and key skills, essential for a successful career in an office environment. Apprentices also work towards the EDI Level 3 Certificate in Principles of Business and Administration, develop their personal learning and thinking skills and gain an understanding of employee rights and responsibilities.

Free IT Training and Short Courses
All young people and adults working towards a qualification with Quest are offered the opportunity to attend Quest's commercial IT Training and other Short Courses free of charge.